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"They gave me the wrong room and every furniture in the room was soaked. Adrian however was great even though I couldn’t change rooms"

"We liked our stay at this hotel. Liked the location and our room. Staff are accommodating. Breakfast was good but hopefully a breakfast buffet will be available too so as to have more options for the free breakfast included. Definitely would rebook here for future travels and staycations."

"Every day when the baby and her father wake up, they go to the balcony to wait for the giraffes to come over for dinner. They can go out to play after watching them. There is a special bus waiting area to go to all parks. It is very convenient to go every 30 minutes (you can see the real-time waiting time on the Disney World App. When you check in, the staff will help you bind the hotel to this app). If you need any service in the hotel, you can use a smart device in the room to summon a crew member. The staff are very enthusiastic. There are many activities in Jumbo House alone. I stayed in the hotel for a day to eat and walk, but it was still not enough. I hope that when the baby is older, I will have the opportunity to come back to play. I didn’t play in the swimming pool, game room, night tour, etc."

"It didn’t start out well at the beginning. Property is huge but took awhile to check in due to long lines. After getting checked in and going to room on the other side and making it to the 17th floor, realized the key wasn’t working. I had to go all the way back down and wait in line another 30 minutes to address the issue. It was really annoying that I had to wait this long to get help with a simple issue. The room was nice and comfortable and had a great view but I noticed food on one of the pillows. I didn’t bother to alert staff. I just didn’t use that particular pillow. Aside from this, I think the food choices at Descend 21, could be much better. Th fries were overcooked but burger was just ok. Pool area was amazing!!! I could have stayed there all day! Hotel is also in a great area."

"Very Good! The staff very polite and helpful. The pool very nice and clean. Breakfast was delicious. Rooms so comfortable and the attractions was amazing. AC is worked very good. Only coffee machine was broken, and staff is changed it and give us for our request teapot!"

"Exceptional hotel. The only drawback is that it doesn't have the benefits of Disney's resorts (it only offers early entry - which doesn't make as much difference as the other DR's privileges)."

"I was real pleased with check-in and my room. I was really surprised of some of the things in the room. I have stayed in many hotel rooms where the sink is separated from the toilet and the bathtub. Well. This is the same scenario, but there was a sliding door that was kept you private around the sink, which I think is a very good idea. I love it. It was really great. Then I had another surprise in the bathtub. I have never stayed at a hotel that actually had a rubber mat to go on the bottom of the tub. I don't know how many times I've stayed in a hotel and almost broke my neck cuz a tub of slick. I love the idea of putting a rubber mat for the bathtub. It was great!!!! Front desk was very friendly and very helpful when I checked in and also when I checked out. Enjoyed my stay at the Rosen international inn"

"It is not an expensive hotel and is pretty decent for what you pay. It is very, very big and set up in the ”motel style” where all the of the rooms have an exterior entrance. They wouldn't let uber eats drivers come past the lobby, which is pretty annoying given that it is about a 5 minute walk to the lobby (and then 5 back), where as if the driver could drive right up to your building, it would take 30 seconds. Not fun when it's pouring rain (like in my case)."

"Overall experience is not bad but not as expected! Rooms are small and it’s missing a lot of important amenities for a family trip most importantly the microwave. The self laundry room operate by coins and the coin machine there is not working so you have to walk to the reception to get changes. They don’t charge resort fee but the charge $28 for a self parking which is far away from the building! You have to walk all the way there and pay $28 plus tax a day! There’s shuttle but don’t operate after certain times. Rooms are quiet, clean and full of towels. Location is not that great putting that you have to walk to the parking to get to the car and drive to the international drive near icon park. I don’t think I’ll book there again."

"My Husband and I love this place. It's always clean beds are comfortable very quite and very safe. Security there are always driving around and walking checking everything. The front desk staff are always very friendly and do there best to check you in. Thank you staff and Security for a safe a great place to stay."