Borrman Hotel (Kunming Changshui International Airport Center) Reviews

Response from Property: Dear guest: Hello! Thank you very much for your recognition of our hotel, and we are also deeply sorry for the communication barriers caused to you. We are well aware that good communication is the basis of high-quality service. We will deeply reflect on the inconvenience caused to you and actively improve it. Next, we will strengthen the language training of our employees, especially the improvement of foreign language communication skills, to ensure smoother communication with guests from different countries. In addition, we will also prepare some multilingual guide signs and information brochures to help you solve problems when communication is difficult. Thank you again for your feedback, and I hope this will not affect your overall impression of our hotel. We look forward to your visit again, when we will definitely provide you with more complete and more considerate services, so that you will have a pleasant stay experience. I wish you a happy life and all the best!

Response from Property: Dear guests: Hello! Thank you very much for your review! We are delighted that the room received your approval. Regarding airport services, we will continue to optimize the process. At the same time, we will continue to keep the room clean and tidy to provide you with a more comfortable accommodation experience. Looking forward to your visit again!

Response from Property: Dear guest, thank you very much for your recognition of the cleanliness and service of our room. We apologize for the lack of juice in breakfast. We will communicate with the catering department immediately. We look forward to your visit again and will provide you with better service.

Response from Property: Hello, dear guest! It is a great honor to meet you in the most beautiful season in Kunming. Thank you for staying at Borman Hotel (Kunming Changshui Airport Center Branch). From between the lines of your words, we can feel your support and love for the hotel in all aspects. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. We look forward to working with you on the road of future growth of the hotel. We welcome your visit again and wish you a pleasant journey!

Response from Property: 尊敬的賓客：您好！非常感謝您對酒店住宿適宜性的肯定。在酒店的規劃、建設與運營過程中，我們始終以滿足客人的住宿需求為核心，從選址、設施配備到服務提供，每一個環節都經過精心考量。您的反饋對我們至關重要，不僅是對我們過往工作的認可，更是激勵我們持續提升服務質量的動力。我們會持續關注市場動態和客人需求，不斷優化酒店的各項服務與設施，為您提供更加優質的住宿體驗。期待您再次選擇我們酒店，我們將竭誠為您服務，祝您一切順利，生活愉快。

Response from Property: Dear guest, thank you for sharing your valuable check-in experience. Making your stay comfortable and happy is our greatest pursuit. We will continue to work hard and not disappoint your support. Wishing you a pleasant life：）

Response from Property: Distinguished Guests: Hello! Thank you for your warm comments on us, I'm Sorry I didn't get your full marks. Your encouragement is our driving force! We will continue to improve service, live up to expectations and strive to do better! Thank you for your support, I wish you a happy life ~

Response from Property: Dear guests, Hello! Thank you for your visit and appreciation! I'm glad to bring you a good time for your trip. Your appreciation is not only a great encouragement to Xiaoman, but also a driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We are looking forward to your coming again! Welcome back to experience, I wish you a happy life!

Response from Property: Dear guests, Hello! Thank you for your visit and appreciation! I'm glad to bring you a good time for your trip.Welcome back to experience, I wish you a happy life!

Response from Property: 親愛的客官，您好！非常感謝您對酒店的支持，沒有得到您全5分好評，我們心裏還是有點點的失落，可能是酒店還有做的不到位的地方，希望客官您下次的到來能給我們指出我們的不足，我們會努力做到更好，我們用心服務讓到店的每位客官都能感受到家一般的温暖，希望我們的服務能給您帶來更多的驚喜和感動，期待您下次到來！

Response from Property: Dear customer, we apologize for not being able to fully satisfy you. We deeply regret receiving such a low rating from you. Our hotel is considered a cost-effective hotel near the airport, and it is our pursuit to make your travel convenient and comfortable. If you have any questions during your stay, you can contact our front desk to solve them for you. We will continue to work hard and hope to give you a different experience next time. Wishing you a pleasant life.

Response from Property: Hello! Thank you for falling in love with Xiaoman at first sight! Beautiful time, inadvertently meet whose eyes, boating in the text, this time with you accidentally meet, thank the fate, we will cherish, look forward to meet with you next time! I wish: well!! The hotel provides 24-hour airport shuttle service, you can get your luggage after arriving at the airport and contact the hotel front desk; if you need airport shuttle service, please fully reserve the check-in time, contact the front desk to arrange airport shuttle service for you. Welcome to enjoy delicious Chinese and Western dishes in the restaurant on the 2nd floor of the hotel. From 06:00 to 22:00, Xiaoman wishes you a happy journey, happiness and peace!

Response from Property: 雲的那端是你的微笑，海的那邊是我的思念期待您的下次光臨!【♥♥♥温馨提醒♥♥♥，酒店位於機場內部路各大航空公司旁，距離機場駕車3KM，8分鐘左右車程，酒店提供24小時接送機服務，到達機場後您可以在取得行李後與酒店前台聯繫；若您需要送機服務，也請您充分預留好辦理登機手續的時間，聯繫前台為您安排送機服務。酒店2樓餐廳，歡迎享用美味中西菜品，營業時間06:00-22:30，小曼祝您旅途愉快，幸福平安！】

Response from Property: Dear guest: Thank you for staying in the hotel and sharing your experience. I am glad that the hotel has been recognized by you. This is what our service providers have always pursued. This will also become the driving force for us to continue to work hard and make progress. We look forward to serving you next time!