Guest Reviews of Hengxin Business Hotel (Dongguan Houjie Wanda Plaza)
9.4/10
Outstanding
1872 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities9.3
Service9.6
Cleanliness9.5
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All reviews(1872)
Positive reviews(1840)
Reviews with photos/video(146)
Delicious breakfast(158)
Convenient parking(93)
Many amenities(72)
Friendly front desk staff(61)
Easy to get around(47)
Good Internet(22)
Stayed multiple times(16)
Close to metro(14)
Negative reviews(16)
Danny Tan 6668
Elegant Twin Room
Stayed in Oct 2024
Travel with friends
8 review
10/10
Outstanding
Posted on Nov 11, 2024
Hotel staff are friendly and the service is excellent, the hotel is very clean.
Response from Property: 尊敬的賓客:您好!非常感謝您對我們的支持和信任,我們將繼續秉承用心做事、細心服務的服務理念,讓您在恆新的居停感受到家一般的温暖,期待您的再次光臨檢閲我們進步,祝您開心每一天!
WWilliams
Elegant Double Room
Stayed in Feb 2025
Business travellers
29 review
10/10
Outstanding
Posted on Mar 31, 2025
Hotel is well run, good room cleaning service and breakfast. I don't think there's any English speaking staff but didn't need it
Response from Property: 尊敬的賓客:您好!感謝您送的 5分好評!美麗的時光,恆新酒店與您不期而遇,感謝這份緣分,我們會倍加珍惜,期盼與您的下次相見!祝:安好!
charles john pascual
Special Queen Room
Stayed in Apr 2025
Travel with friends
2 review
8.0/10
Very Good
Posted on Jun 16, 2025
Everything is good, but the smell of the cigarette inside the room bothers me.
Response from Property: 尊敬的貴賓您好 ,非常遺憾給您帶來了不好的入住感受 ,在此對您表示誠摯的歉意,您説煙味太重 入住後有任何需求都可以電話聯繫我們前台,幫您及時處理問題 前台有24小時管家服務,免費洗衣、免費雨傘借用、無限量礦泉水等,期待您體驗每一項服務,祝您生活愉快。也期待您的再次光臨希望下次爭取您下次完美的五星評價,,感受進步中的恆新,祝您生活愉快。
Guest User
Special Queen Room
Stayed in Jan 2025
Business travellers
19 review
10/10
Outstanding
Posted on Apr 1, 2025
Great hotel in a good location, would recommend for stays in Houjie.
Response from Property: 尊敬的賓客:您好!非常高興從您的留言中得知給您留下如此美好的印象,希望您未來可以續關注恆新商務酒店,並將以後入住時更多地感受和體驗告訴我們,熱忱期待您的光臨!
Guest User
Elegant Double Room
Stayed in Dec 2023
Business travellers
2 review
6.5/10
Posted on Feb 15, 2024
Not bad for a business hotel. Restaurant only for breakfast. Clean and good location.
Response from Property: 親愛滴客官您好,非常感謝您對酒店的支持,沒有得到您全 5 分好評,我們心裏還是有點點的失落,可能是酒店還有做的不到位的地方,希望客官您下次的到來能給我們指出我們的不足,我們會努力做到更好,我們用心服務讓到店的每位客官都能感受到家一般的温暖,希望我們的服務能給您帶來更多的驚喜和感動,期待您下次到來!
Alexng7209
Jing Yun Double Bed Room
Stayed in Mar 2025
Business travellers
5 review
8.0/10
Very Good
Posted on May 7, 2025
good hotel
Response from Property: 尊敬的賓客:您好!感謝您的入住和對酒店的高度認可,我們管理團隊一直給員工灌輸為客人服務的理念,讓客人有切切實實的回家的感覺,我們將不斷總結經驗,一直努力下去,期待您的再次回家!
Guest User
Elegant Double Room
Stayed in Apr 2023
Business travellers
7 review
6.0/10
Posted on Jul 30, 2023
Good hotel . Convenient location for houjie or Humen . For business travellers who don’t have to spend a lot of time inside the hotel rooms mostly
Response from Property: 尊敬的賓客:您好!非常感謝您對我們的支持和信任,我們將繼續秉承用心做事、細心服務的服務理念,讓您在恆新的居停感受到家一般的温暖,期待您的再次光臨檢閲我們進步,祝您開心每一天!
Alex TI
Jing Yun Double Bed Room
Stayed in Jul 2023
Business travellers
1 review
10/10
Outstanding
Posted on Aug 21, 2023
325
Good
Response from Property: 尊敬的賓客:您好!感謝您的點評,酒店提倡用心服務,我們正在用心發現可以給您提供服務的機會,給您提供更滿意,更舒適的休息環境!您的滿意就是我們的追求!期待您的再次光臨
Guest User
Elegant Double Room
Stayed in Feb 2025
Couples
1 review
10/10
Outstanding
Posted on Mar 21, 2025
The hotel has good facilities, free laundry, free parking, convenient transportation, and a lot of food nearby. In particular, the front desk 008 is enthusiastic, polite, and patient in answering questions. I have stayed at their home many times. Worth buying
Original TextTranslated by Google
6/7
Response from Property: Dear guests: Hello! Thank you for your stay and your high recognition of the hotel. Our management team has been instilling the concept of serving guests to employees, so that guests can feel like they are at home. We will continue to sum up our experience and keep working hard. We are very moved by the good time here. It is our unshirkable responsibility to let guests enjoy a good stay experience. I am grateful for your praise. My dear guest: Hello! Thank you for your visit, and we also sincerely thank you for your love and recognition of us. We feel deeply honored to be here. Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are deeply honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Ruila~~~
Elegant Double Room
Stayed in Feb 2025
Couples
6 review
10/10
Outstanding
Posted on Mar 21, 2025
The room is clean and tidy, the housekeeper is enthusiastic, the hotel has free parking, the location is prosperous, the breakfast buffet has a wide variety, the front desk Xiao Yang provides enthusiastic service, and the check-in is very professional. It is the first choice for check-in.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your stay and your high recognition of the hotel. Our management team has been instilling the concept of serving guests to employees, so that guests can feel like they are at home. We will continue to sum up our experience and keep working hard. We are very moved by the good time here. It is our unshirkable responsibility to let guests enjoy a good stay experience. I am grateful for your praise. My dear guest: Hello! Thank you for your visit, and we also sincerely thank you for your love and recognition of us. We feel deeply honored to be here. Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are deeply honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
精叻
Elegant Double Room
Stayed in Mar 2025
Travel with friends
11 review
8.0/10
Very Good
Posted on Apr 14, 2025
The room rate includes breakfast, which is very good. The bed is comfortable, the shower water is hot enough, the location is near the subway station, convenient, the room rate is great value, Watsons water is provided, I can stay again
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are deeply honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Elegant Double Room
Stayed in Mar 2025
Business travellers
6 review
10/10
Outstanding
Posted on Apr 11, 2025
Very good 👌 Although it is an old hotel 🏨 The service is quite good 👍 It is worth experiencing. The breakfast is very rich, free parking, clean and hygienic. The hotel management is good 👍 and the safety of staying is high. You need to swipe your card to get on the elevator
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are deeply honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Jack Xiong 168
Elegant Twin Room
Stayed in Feb 2025
Business travellers
20 review
10/10
Outstanding
Posted on Mar 23, 2025
Second stay, I think it's pretty good, the hotel management is in place, hygienic, clean, recommended
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home in Hengxin Residence. We look forward to your visit again to review our progress and wish you a happy day!
Guest User
Cozy Queen Room
Stayed in Feb 2025
Business travellers
38 review
10/10
Outstanding
Posted on Mar 21, 2025
Facilities: The facilities are complete and well maintained.
Hygiene: Very clean, tidy, and attentive
Environment: The room is large, elegant and comfortable, very quiet
Service: Good service, warm tea, and fresh fruit delivered to the room upon check-in.
Daily fresh fruit/heart-warming flower tea/calming milk: very good!
Stress-relieving foot bath: very comfortable!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your stay and your high recognition of the hotel. Our management team has been instilling the concept of serving guests to our employees, so that guests can feel like they are really at home. We will continue to sum up our experience, keep working hard, and look forward to seeing you coming home again!
Guest User
Elegant Double Room
Stayed in Feb 2025
Business travellers
1 review
10/10
Outstanding
Posted on Mar 16, 2025
Hygiene: clean and tidy,
Service: Warm and thoughtful
Facilities: Complete equipment and facilities
Environment: Quiet
Original TextTranslated by Google
Response from Property: Dear guests: Hello! I am very happy to learn from your message that you have such a good impression. I hope you can continue to pay attention to Hengxin Business Hotel in the future and tell us more about your feelings and experiences when you stay in the future. We warmly look forward to your visit!