Guest User
May 13, 2025
When I checked in, I was confused because the receptionist said that I had booked a student discount plan, even though I had booked a regular plan. Even when I presented my booking confirmation, they unilaterally assumed that the information on Trip.com was incorrect, and the local staff didn't even try to check with Trip.com, so I didn't feel they were being sincere with their response.
In the end, I had to contact Trip.com myself to confirm, and even had to temporarily pay an additional fee in advance. It was very disappointing to have to spend time on such unwanted confirmation procedures, even though it was a great trip.
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